How We Protect Your Privacy
How we protect your data at 778b
Every transaction and data exchange on your account is protected by 256-bit SSL encryption. No one can read or alter your data while it is in transit.
All your personal data is stored in an encrypted database and secured at the server level, making it inaccessible to unauthorized parties.
Add an extra layer of security to your 778b account with two-factor authentication (2FA). It ensures additional protection every time you log in.
778b never sells or shares your personal data with advertisers. Your information is used solely to provide our services.
Our systems undergo regular external security audits. Any vulnerabilities identified are addressed promptly.
You have full control over your data — view, update, or delete it at any time by reaching out to our support team.
Introduction & Commitment
778b is one of Bangladesh's most trusted online betting and casino platforms. Your privacy is our top priority. This Privacy Policy clearly outlines what information we collect, how we use it, and the steps we take to keep it secure.
Our Commitment: 778b never sells, rents, or discloses your personal information to third parties without your consent.
This Privacy Policy applies to 778b's website, mobile app, and all other services. By using any 778b service, you are considered to have accepted this Privacy Policy.
We want you to use 778b with complete peace of mind. That's why this policy is written in plain, straightforward language — no complex legal jargon, just clear and honest information.
What Information We Collect
778b only collects information that is strictly necessary to provide our services. Below is a breakdown of the types of data we collect:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Account Verification & KYC |
| Contact information | Email, phone number, address | Account Registration & Support |
| Financial information | Payment methods, transaction history | Deposit & Withdrawal Process |
| Device information | IP address, browser, OS | Security & Fraud Prevention |
| Usage Data | Game history, bet records | Service Improvement & Responsible Gaming |
778b never stores your full payment card number or CVV. All payment processing is handled securely through trusted third-party payment processors.
How Your Information Is Used
Your information is used solely for the following purposes:
- Account Management: To secure registration, login, and account safety
- Service delivery: To manage deposit, withdrawal, and betting services
- KYC verification: To verify identity and prevent fraud
- Customer support: To respond to your questions and complaints
- Security: To detect illegal activity, money laundering, and fraud
- Service Improvement: To improve our platform and enhance the user experience
- Responsible Gaming: To monitor betting behaviour and identify potential issues
- Legal compliance: To comply with applicable laws and regulations
You can stop receiving promotional emails or SMS at any time. Opt out through your account settings or by contacting our support team. Please note that account and transaction-related messages cannot be disabled.
Cookie Policy
The 778b website uses cookies — small data files stored in your browser that help improve your browsing experience and keep the site running smoothly.
Types of cookies we use:
- Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled
- Functional Cookies: To remember your preferences and language settings
- Analytics Cookies: To collect anonymous data for understanding site usage
Most browsers allow you to block cookies. However, disabling essential cookies may cause certain features on the 778b site to not function properly.
Data Sharing Policy
778b never sells your personal data. However, limited sharing may be necessary in the following circumstances:
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, or your bank to process deposits and withdrawals
- KYC Verification Service: With secure third-party verification services for identity validation
- Legal obligation: Information may be disclosed in response to a court order or a lawful request from a government authority
- Fraud Prevention: Anonymous data shared with industry-level fraud detection networks
Rest assured: Outside of the cases listed above, your information is never disclosed to any third party. All partners with whom data is shared are bound by strict confidentiality agreements.
Data Retention & Periods
778b does not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal and regulatory requirements:
- Account Information: For as long as your account remains active
- Transaction records: 5 years from the date of the last transaction
- KYC documents: 5 years after account closure
- Customer support communications: 3 years
- Cookie data: Up to 1 year
After account closure, your data will be securely deleted once the legally required retention period has ended.
Your Data Rights
You have full rights over your personal information at 778b:
To exercise any of these rights, contact our support team. We will respond within 30 days of receiving your request.
Children's Privacy
778b's services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.
Age is verified at registration, and further confirmed through identity documents during the KYC process. If we become aware of any underage account, it will be closed immediately and all associated data will be deleted.
For Parents: If your child has accidentally created an account on 778b, please notify our support team immediately. We will take prompt action.
Security Measures
778b uses industry-standard security measures to protect your data:
- 256-bit SSL/TLS encryption: Applied to all data transmissions
- Encrypted database: Stored data is kept in encrypted form
- Firewall Protection: Blocks unauthorised access
- DDoS Protection: Protection against server attacks
- Regular Security Audits: Audited by external specialists
- Staff training: Regular data protection training
That said, no online platform can guarantee 100% security. You should also take precautions on your end — use a strong password, never share it with anyone, and contact support immediately if you notice anything suspicious.
Privacy Policy Updates
778b may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via email or in-app notification.
The date of each update is noted at the top of this page under "Last Updated". Please check this page regularly. Continued use of 778b after any changes constitutes acceptance of the revised policy.
We are committed to maintaining a transparent and user-friendly privacy policy at all times. Previous versions are kept on record — contact our support team if you need an older version.
Contact Us
For any questions, complaints, or to exercise your rights regarding this Privacy Policy, please contact us:
We typically respond to messages within 24 to 48 hours. Complex matters may take a little longer, but we will always stay in touch.
Related Policies
Learn about our other important policies